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Waterfront Records have taken every precaution to ensure safety and privacy whilst shopping from our online store. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times. SSL locks all information passed from you to Waterfront Records in an encrypted envelope and is the system that is used by all reputable e-commerce sites.

SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers. You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a security icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon.

We are fully committed to protecting your privacy and we will under no circumstance be involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any third party organisation.

Any personal information that you submit will only be used simply to process your orders and is protected by our secure server.

For to process your order, we need information such as your name, email or contact number, delivery address and payment details. We will occasionally use phone numbers and email addresses provided to us to communicate with customers about payments as well as addresses to check against credit card billing addresses etc.

In cases where fraud or other crime is suspected, we do communicate with Banks and other relevant authorities. Many of these checks are done manually and communication is handled carefully by a member of Waterfront Records’ Customer Service team.

For further information, please contact Waterfront Records on 61-2 9283 9301 or email